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Should a hurricane occur, this homepage of the city website will be dedicated to hurricane information, and a special page will be created for all updates. Updates will also be provided via social media (Facebook, Instagram, Twitter, Next Door), Pines Media TV (Comcast 78 and U-verse 99), and the City of Pembroke Pines will be providing city information and updates to all local TV and radio stations. Be sure to visit the Pembroke Pines Prepared section of this website for information, videos and links to ensure you are safe this hurricane season. The City of Pembroke Pines activates its emergency hotline phone number, 954-565-9571, when its Emergency Operation Center (EOC) goes to a Level 2 – Partial Activation or a Level 1 – Full Activation. This phone number provides information to citizens reporting or asking questions about relevant information on such topics as power outages, mandatory evacuations, shelter information, road closures, closures of any city functions or properties and updated transportation schedules.
If you prefer to receive a call, residents can sign up for CodeRED, a telephone notification system that sends mass notifications by phone, email and text. In the event of an evacuation, utility outage, water main break, fire or flood, chemical spill, or other emergency situation, the City may activate CodeRED to send emergency notifications to registered subscribers. The City may also use CodeRED to communicate non-life safety matters, such as planned road closures, water main repairs, water service interruptions, etc. CodeRED is compatible with TDD/TTY devices for those who are deaf or hard of hearing. When receiving alerts, CodeRED caller ID numbers may appear as one of the following: 866-419-5000 - EMERGENCY CALLS; 855-969-4636 - GENERAL CALLS; and 800-566-9780 - WEATHER WARNINGS