* All cancellations must be made 24 hours in advance.

* A 'no-show' occurs if a client fails to call and cancel service before a driver arrives at the pick up address. Three consecutive no-shows will lead to a one-week suspension of service.

* Clients wishing to discontinue their service simply need to inform the Transportation office.

* Individuals who call to be transported outside of the service area, whether or not they are registered, are generally referred to other transportation agencies that we know can assist them.

 

VEHICULAR ACCOMMODATIONS

The City provides the vehicles utilized in transporting riders. Vehicles range from 18-passenger buses to 15-passenger vans. For the comfort and safety of all clients, vehicles are equipped with A/C, seatbelts, and a 2-way radio. Sixty six (66%) percent of them are wheelchair accessible.

 

Southwest Focal Point Senior Center
301 N.W. 103rd Avenue
Pembroke Pines, FL 33026

 






I Need a Ride To:

Individuals participating in the Nutrition program must be registered clients, 60 years and older who do not have access to other forms of transportation.

 

Registration Procedures

  1. Registration for transportation service to and from the Center will be conducted at the Center by the Intake and Referral Specialist or designee. The phone number to this office is 954-450-6888.

  2. If clients indicate the need for transportation service at the time of registration, this information will be noted on the client's intake.  Clients can also call the office at 954-450-6850 to officially request the service.

  3. If transportation service is not readily available upon registration, clients will be:

    • Placed on a waiting list.

    • When space becomes available, they will be notified via telephone.

    • An attendance schedule, route assignment and a start date is established.

    • Assignments will be made on a first-come, first-served basis.

  4. Prior to the start of the service, clients will be furnished with a brochure filled with information about the service.