Online Payments:
You can make your payments by credit card, debit card or E-check. Please be advised there is a convenience fee of 2.9% for credit/debit card payments and $1.49 for E-check payments. To avoid these fees, you can sign up for recurring Electronic Payment Transfers (EFT) online through our Citizens Self Service (CSS) Portal by clicking HERE
In-Person Payments:
You can make your payments in person via cash, credit/debit card or E-check at two locations:
Utilities Customer Service Office located at 8300 South Palm Drive between the hours of 7:00am – 5:45pm Monday through Thursday. The office is closed on Fridays and legal holidays.
City Hall first floor cashier booth located at 601 City Center Way between the hours of 7:15am – 5:00pm Monday through Thursday. The office is closed on Fridays and legal holidays.
Mail-in Payments:
Please make your check payable to the City of Pembroke Pines and mail to: PO Box 269005, Pembroke Pines, FL 33026. Please be sure to include the payment stub with the property address and include the new 12-digit account number and customer number on your check.
After-Hours Non-cash payments only:
If paying by check or money order (no cash), you can visit one of our three Night-drop box locations:
- Public Services Building 8300 S. Palm Drive
- City Hall 601 City Center Way (East side of bldg. in the breezeway)
- West Pembroke Pines Police Department - 18400 Johnson Street
Remember, we do not accept cash at our drop box locations and the City is not responsible for any cash left in box.