Show All Answers

1. Do I have to make an appointment to tour the model?

All tours are self-guided and do not require an appointment. Please stop by the office Monday through Thursday between 8:00 AM through 3:00 PM. 

2. How far in advanced should I contact for availability?

All applications have a period of validity of one month upon screening the applicant. The lease signing must be completed prior to the expiration of the application. 

3. Do you have a waiting list?

All of our apartments are first come, first served. We do not hold or reserve apartments. 

4. What do I need to submit an application?

We require the completed application, a color photocopy of the Drivers License, the last three paystubs -if the employer does not provide pay stubs, the most current tax return may be used- and a Money Order to cover the application fee.

5. Can I submit an application online?

At this moment we do not offer the option to do so. We are quickly working to provide this option soon.

6. What is included with the rent?

The monthly rental amount covers Water, Sewer, Basic Cable, and Pest Control.

7. Is this complex for seniors?

We welcome all ages to our community. Please reach out to our sister location Pines Point, for Senior Housing.

8. Do you allow co-signers or guarantors?

We do not accept co-signers or guarantors.

9. Who needs to complete an application?

Anyone over the age of 18 living in the apartment must complete an application. 

10. What if I meet the requirements, but my co-applicant does not?

We require that all applicants unless legally married, qualify independently in order to live in the apartment.

11. What lease term options do you offer?

All of our leases are for 12 months. 

12. Do you allow subletting?

We do not allow subletting of apartments. This includes, without limitation, short-term subletting or overnight stays arranged on third-party sites such as Airbnb.com, VRBO.com or any other similar sites

13. Do you run background and credit checks on potential residents?

We screen all applicants for criminal backgrounds, rental history and credit checks. We will not rent to applicants with felonious convictions.  

14. Am I able to break my lease?

We require a 30-day notice to vacate the apartment. The fee to terminate a lease is equivalent to one month's rent. Please contact the office for any specific details on the termination policy. 

15. Can I transfer to a new apartment?

The Transfer fee is $500.00. Please contact the Leasing Office to discuss transfers in detail.

16. Do you allow pets?

Pines Place is a no-pet community. We do, however, welcome all Emotional Support Animals and Service Animals with the proper documentation.