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Communications
From the initial receipt of the 911 call through the mitigation of the incident, the Fire Department Communications Division is hard at work. We are the resources initiating and behind the scenes of any emergency; calling for emergency response, personnel, apparatus and the equipment necessary to deal with all types of situations, such as fires, motor vehicle accidents, medical emergencies as well as Police related calls.
The men and women of our Communications Division provide call taking, alarm dispatch and communication services for both our Police and Fire departments. Along with receiving 911 emergency calls, our Communications Division supports and maintains our Mobile Data Terminals, installed in each of our emergency response vehicles. These Mobile Data Terminals provide our units in the field with tactical, response and tracking information along with a secondary means of communication. Additionally, we have automatic vehicle locators installed in each of our emergency response vehicles which in the near future will provide us, through global satellite positioning, with the closest and most appropriate units available for each emergency.
Our communications center is staffed twenty four hours a day, seven days a week. The Communications Division consists of Public Safety Dispatchers, Communications Supervisors, a Public Safety Communications Director and an Assistant Director. They are all highly trained professionals, eager to serve our community to the best of their abilities.
We pride ourselves on the fact that our Communications Division has received and maintains a perfect score in support of our Class 1 Fire Protection Rating which is the highest rating issued by the Insurance Services Organization. The ISO assigned ratings help determine insurance premium levels for properties located in the City.
The men and women of our Communications Division provide call taking, alarm dispatch and communication services for both our Police and Fire departments. Along with receiving 911 emergency calls, our Communications Division supports and maintains our Mobile Data Terminals, installed in each of our emergency response vehicles. These Mobile Data Terminals provide our units in the field with tactical, response and tracking information along with a secondary means of communication. Additionally, we have automatic vehicle locators installed in each of our emergency response vehicles which in the near future will provide us, through global satellite positioning, with the closest and most appropriate units available for each emergency.
Our communications center is staffed twenty four hours a day, seven days a week. The Communications Division consists of Public Safety Dispatchers, Communications Supervisors, a Public Safety Communications Director and an Assistant Director. They are all highly trained professionals, eager to serve our community to the best of their abilities.
We pride ourselves on the fact that our Communications Division has received and maintains a perfect score in support of our Class 1 Fire Protection Rating which is the highest rating issued by the Insurance Services Organization. The ISO assigned ratings help determine insurance premium levels for properties located in the City.