How does the City bill for water and sewer?

The Utilities Department bills for water and sewer services based on the reading on your water meter. Each month, your water meter is read either manually or via mobile drive-by devices. Sewer charges are based on your water consumption.

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1. How do I open a Utility Account?
2. How often will I be billed?
3. How do I close my Utility Account?
4. Where can I pay my bill?
5. Why is my bill so high?
6. Can the City come and check my property for leaks?
7. How does the City bill for water and sewer?
8. My consumption and bill don’t look right for my usual consumption. Can I have my reading verified?
9. So, I had a leak…can I request for a credit?
10. Why did the rates go up?
11. What are the rates for water and sewer?
12. I filled my pool, can I request for a credit?
13. How to apply for toilet rebate?