So, I had a leak…can I request for a credit?

Possibly yes, but it depends on the type of leak and the nature of the repair. You will need to provide back-up documentation including repair bill detailing the work done or provide copy of dated receipts for items used to repair such as chemicals, rented equipment, etc. that correspond to the time the increased consumption appeared on your bill. Please check the web-site for Sewer Credit or Click Here.

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1. How do I open a Utility Account?
2. How often will I be billed?
3. How do I close my Utility Account?
4. Where can I pay my bill?
5. Why is my bill so high?
6. Can the City come and check my property for leaks?
7. How does the City bill for water and sewer?
8. My consumption and bill don’t look right for my usual consumption. Can I have my reading verified?
9. So, I had a leak…can I request for a credit?
10. Why did the rates go up?
11. What are the rates for water and sewer?
12. I filled my pool, can I request for a credit?
13. How to apply for toilet rebate?