The City of Pembroke Pines uses CodeRED, a high-speed telephone notification system, to send mass notifications by phone, emai,l and text to keep citizens informed. In the event of an evacuation, utility outage, water main break, fire or flood, chemical spill, or other emergency situation, the City may activate CodeRED to send emergency notifications to registered subscribers. The City may also use CodeRED to communicate non-life safety matters, such as planned road closures, water main repairs, water service interruptions, etc.

There is no charge to register for or to use CodeRED, and personal information is kept confidential. Registering for CodeRED is quick and easy and can be done in one of two ways:

CodeRED Mobile Alert App

Residents and Pembroke Pines visitors alike can receive enhanced public safety alerts no matter where you are located via the CodeRED Mobile Alert app - a free public safety app for both Android and iPhone users. The CodeRED app delivers community and emergency alerts to individuals targeted within an impacted geographical area, and allows you to receive timely notifications when you're on the road and/or away from home.

Things to Know About CodeRED

  • CodeRED delivers notifications by phone, email, and/or text.
  • CodeRED is compatible with TDD/TTY devices for those who are deaf or hard of hearing.
  • When receiving alerts, CodeRED caller ID numbers may appear as one of the following:
866-419-5000 - EMERGENCY CALLS
855-969-4636 - GENERAL CALLS
800-566-9780 - WEATHER WARNINGS
  • Individuals who have already registered for the service but would like to update their phone number or add a cell phone number to the database may do so by re-registering.
  • The CodeRED Mobile Alert app sends geographically-based messages to subscribers nationwide.

Note for Cell Phone Only Households

The CodeRED telephone database is generated from the City’s Utility Billing records, Geographic Information Systems (GIS) mapping layers, and manual CodeRED registrations completed online or through Customer Service. The City or CodeRED does not have access to cell phone databases.

The Federal Communications Commission prohibits CodeRED from calling a cell phone except in life safety emergencies. Pembroke Pines residents and business owners who only use cell phones should manually register their cell phone numbers with CodeRED to ensure they receive notifications.