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1. What is the daily cost for Adult Day Care services?
2. What type of cultural setting is available for the members?

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1. How do I know if my contractor obtained a Building Permit?
2. How long will it take to issue my permit?
3. As a contractor, what documents are required to register with the city?
4. Can I apply for an Owner-Builder Permit?
5. Can I make changes to my permit after it has been issued?
6. Do I have to display my permit card?
7. Do I need a permit to enclose a patio or carport with an existing roof?
8. How do I apply for a permit?
9. Does my Building Permit expire?
10. How do I make changes to my permit while it is still under review?
11. If I file a special inspector form, why can’t the City inspector do my inspection?
12. Is a permit required for a wireless burglar alarm / battery operated alarm?
13. What Building Code is used in the City of Pembroke Pines?
14. What documents do I need to obtain a permit for additions / renovations?
15. What signatures are required on my application?
16. When do I need to get a building permit?
17. How can I schedule or cancel a Building Inspection?

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1. How do I register my online account in Citizen Self-Service (CSS)?

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1. How do I apply for board membership?

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1. When are City elections held?
2. How do I make a public record request?
3. How do I obtain my property tax information?
4. How long are Commission Member's terms?
5. How do I sign up to receive the City Commission agenda?
6. Where do I vote?
7. When is the next City Commission Meeting?
8. What are the rules and guidelines regarding yard/garage sales?
9. Is there a passport facility at City Hall?
10. What is a General Election?
11. What is a Primary Election?

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1. Where can I search for Building Permits?
2. I need help with a Public Records Request
3. Why are parts of the document redacted?

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1. Who can become a Candidate?
2. What forms are needed?
3. When do I announce my candidacy?

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1. Can I speak at a commission meeting?
2. May I speak on an agenda item?
3. How many people make up the Commission?
4. How can I get in touch with my Commissioner?
5. What does the Commission do?
6. How often does the Commission meet?

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1. I am interested in becoming a member, how old do you have to be & is there a fee to join?
2. Do you have bilingual staff at the Activities Desk that can explain the programs that you offer?
3. Can I be provided with free in home services?
4. What free services does The Carl Shechter Southwest Focal Point Community Center offer its members?
5. What services does The Carl Shechter Southwest Focal Point Community Center offer for those living with memory (cognitive) impairment and for their families?
6. What is the cost of Center's transportation service?

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1. Accessibility assistance?

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1. Letter from the Mayor
2. What information do I need to know to remain safe?
3. How many cases of COVID-19 have been reported to the Florida Department of Health?
4. What are the symptoms?
5. How are educational institutions responding?
6. I think I am in the HIGH RISK group. What should I do?
7. Should I be concerned about my pets getting the virus?
8. How can I report price gouging?
9. What is the status of COVID19?
10. What is a State of Emergency?
11. Has there been a Declaration of Emergency?

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1. When are City elections held?
2. What is required to qualify for candidacy?
3. Can I request an absentee ballot for any reason?

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1. Where can I apply for the home repair or purchase assistance grant?
2. I was notified by my bank that my check was returned, what should I do?
3. Can I pay with a credit or debit card?
4. Can I pay my bills over the phone or the internet?
5. Why did I receive a bill for Fire Inspection Fees?
6. I received my property tax bills, how come my property value has went up?
7. When and where do I file for Homestead Exemption?

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1. Are there current job opportunities with the Pembroke Pines Fire Department?
2. What are the Fire Department’s business hours and how do I contact someone?
3. What is the Public Protection Classification (ISO Rating) in Pembroke Pines?
4. My insurance company is looking for the ISO rating, the distance from the nearest fire hydrant, and how close I am to the nearest fire station. Where can I find this information?
5. How are my property taxes calculated for fire protection?
6. Why does a fire truck show up for a medical emergency?
7. Does it cost anything when I call 911 for an emergency?
8. If I lock my keys inside my vehicle, will the Fire Department unlock it for me?
9. If I have had an emergency, how do I obtain a copy of the incident report?
10. Where can I get my blood pressure checked?
11. Where is the closest fire station?
12. Does the Fire Department teach safety classes or CPR?
13. How can I dispose of my used syringes?

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1. What is needed to secure my date and reserve my space?
2. What are the minimum and maximum number of guests that can be accommodated at Pembroke Lakes Country Club?
3. Is there a Ceremony fee?
4. What does + + mean?
5. Are there any restrictions on decorating the rooms?
6. Can we provide a microphone for my Officiant?
7. How early can I have my vendors come to decorate and set up for my reception?
8. Do I have a choice of my linen?
9. Can I use my own vendors (i.e Florist, Entertainment, and Photography)?
10. What are the sizes of the tables?
11. Can we choose two (2) entree selections?
12. Can I extend my reception?
13. Can I taste the food?

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1. Can I hold a garage sale?

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1. What do I put in my garbage cart and how often is it collected?
2. What is the Holiday Schedule for Sanitation, Recycling and Bulk Trash Pick-up?
3. Is there a special service for disabled persons?
4. How do I dispose of trash that doesn’t fit in my cart?
5. How do I dispose of bulky recyclables?
6. Where do I put my household recyclables?
7. When do I place my cart at curbside for pickup?
8. Where do I place the cart on collection day?
9. What if I don’t know my garbage or recycling collection day?
10. What happens if a family moves?
11. How often will garbage, recycling, and bulk items be collected?
12. What about parking on collection days?
13. What if my cart is stolen, damaged or destroyed?
14. What is the serial number stamped on my cart?
15. How do I dispose of household hazardous waste (HHW) such as paint and motor oil?

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1. What is the Holiday Schedule for Sanitation, Recycling and Bulk Trash Pick-up?

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1. Does the City of Pembroke Pines have purchase assistance programs for 1st time homebuyers?
2. Does Pembroke Pines have home rehabilitation programs?

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1. What are the hours of operation for the Human Resources Department?
2. How do I apply for a job?
3. Can I apply for any job?
4. Do I have to test for a position? Does testing cost anything?
5. How do I schedule an appointment for testing?
6. Who conducts the selection process for interviews?
7. What happens after the interview?

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1. I am currently a certified police officer in the state of Florida. Do I need to complete all of the tests?
2. I am currently a certified police officer in another state, not Florida, will my certification transfer? What will I have to do to become a Florida Certified police officer?
3. If I live out of the area/state, how many trips will it take me to complete the application process?
4. Why would I need to make three trips to South Florida?
5. How long is the police academy in Florida?
6. Will I have to pay for the police academy?
7. Do I need a college degree to become a police officer for the City of Pembroke Pines?
8. What do I need to do next…….

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1. What is a tropical disturbance, tropical depression, tropical storm?
2. Should I tape my windows when a hurricane threatens?
3. What should I do during a hurricane watch vs a hurricane warning?
4. What do some of the words and acronyms mean when talking about hurricanes?
5. What is wind shear?
6. What are “Cape Verde” hurricanes?
7. Do I need to open my windows when a hurricane approaches?
8. Why are hurricanes named?
9. Does El Nino affect hurricanes?

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1. How do I apply for a tree removal permit?
2. Who does the City recommend I hire to trim my trees?
3. What types of trees does the City prefer to see planted on my property?
4. Who do I call if I have concerns regarding landscape within the City?

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1. How long should I expect to be self-sufficient during an emergency?
2. Will you contact FPL in a power outage?
3. How do I get Red Cross Assistance?
4. What is a tropical disturbance, tropical depression, tropical storm?
5. Should I tape my windows when a hurricane threatens?
6. What should I do during a hurricane watch vs a hurricane warning?
7. What do some of the words and acronyms mean when talking about hurricanes?
8. What is wind shear?
9. What are “Cape Verde” hurricanes?
10. Do I need to open my windows when a hurricane approaches?
11. Why are hurricanes named?
12. Does El Niño affect hurricanes?
13. Do I have to evacuate if an evacuation order is issued for my area?
14. .I have a pet. What can I do to ensure they are safe during an emergency?

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1. How do I reserve a pavilion?
2. How do I register for a program, class or camp?
3. How do I rent a field?
4. How do I become a vendor at one of your events?
5. How do I purchase a commemorative brick at the Veterans Memorial?
6. Do you have Youth Sports?

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1. Do I have to make an appointment to tour the model?
2. How far in advanced should I contact for availability?
3. Do you have a waiting list?
4. What do I need to submit an application?
5. Can I submit an application online?
6. What is included with the rent?
7. Is this complex for seniors?
8. Do you allow co-signers or guarantors?
9. Who needs to complete an application?
10. What if I meet the requirements, but my co-applicant does not?
11. What lease term options do you offer?
12. Do you allow subletting?
13. Do you run background and credit checks on potential residents?
14. Am I able to break my lease?
15. Can I transfer to a new apartment?
16. Do you allow pets?

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1. I received a notification letter in the mail regarding an item on an upcoming Board of Adjustment or Planning and Zoning Board meeting. What do I do?
2. What items require Planning and Zoning Board review?
3. What items require Board of Adjustment review?
4. Do I need a building permit to paint a commercial or multi-family building?
5. Do I need a permit to paint my home (single family / duplex)?
6. Do I need a building permit to install a temporary banner on my storefront?
7. How do I find out the zoning of a property?
8. How can I obtain a copy of the City of Pembroke Pines Zoning and/or Future Land Use Map?
9. Do I need a permit to hold special event?
10. Do I need a permit for fence, shed and walkways?
11. Do I need a permit for portable storage unit?
12. Can I park my commercial vehicle at my residence?
13. Can I construct an addition on my home?
14. Can I park my boat, RV and recreational vehicle at my residence?
15. What Flood Zone do I live in?
16. Do I need a pre-application meeting prior to submitting a development application to the Planning and Economic Development Division?
17. Who do I contact for information regarding the City's Home Repair Program?
18. I see a City posted notice sign on a property. What do I do?
19. What is a Uniform Sign Plan?
20. Why is the importance of a property's zoning classification?
21. What happens to my development application once I submit to the Planning and Economic Development Division?

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1. How do I report a crime?
2. How do I file a report about something that is not criminal in nature?
3. What will happen to my case after I make a report?
4. How can I get a copy of a police report?
5. What do I do if a report is incorrect?
6. How do I contact the officer that handled my report?
7. Will a detective follow up on my case?
8. Where do I obtain a final disposition of a case?
9. How long do I have to wait before reporting a person missing?
10. How can I get a traffic concern addressed?
11. How can I get something done about a continuous barking dog?
12. How can I obtain neighborhood crime statistics?
13. Where can I check to see if there is a Sexual Predator in my neighborhood?
14. How can I find out if someone was arrested?
15. How do I evict a tenant?
16. Where can I get a restraining order?
17. What happens to unclaimed property?
18. How do I get my property back that is being held by the Pembroke Pines Police Department?
19. What are the Evidence Unit's operating hours?
20. Can someone other than myself pick up my property?
21. I've been notified that you have property of mine and I no longer want it. What should I do?
22. Can I claim something that I found and turned in to the police?
23. How can I claim my firearm you are storing?
24. Where do I dispute or pay for a parking ticket?
25. Where do I pay a ticket issued to me?
26. Do you offer Vehicle Identification Number (VIN) verification checks?
27. Do you offer child car seat installations?
28. Do you provide fingerprint services?
29. Where can I get a background check?
30. How do I get a permit for a block party?
31. How do I contact the the Internal Affairs Unit?
32. How do I commend an employee of the Pembroke Pines Police Department?
33. How do I make a complaint against an employee of the Police Department?
34. How do I become a police officer?
35. How do I become an intern of the police department?

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1. How do I get a copy of an accident report?
2. I was involved in a hit and run accident, how can I find out the status of the investigation?
3. Who do I contact if I want to have speed enforced in my community?
4. Where does my homeowners association get the forms needed to have a traffic enforcement agreement so that police can enforce traffic laws in my development?
5. Where is the South Satellite Court House?
6. How do I report a delayed traffic crash?

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1. Are vendors who have submitted sealed bids / proposals required to be present at the bid / proposal opening?
2. Will the information contained in the sealed bids / proposals be announced during the bid / proposal opening?
3. When will responses to formal solicitations be available for public access?
4. Are Evaluation Committee meetings for formal solicitations open to the public?

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1. How Do I Report Problems with Traffic Signals, Street Lights or School Zone Lights.
2. Who do I call about a dead animal on a Public Road ?
3. Who do I call for a tree or tree limb down on a Public Road or Sidewalk ?
4. Who do I call for Mosquito Control?
5. Who do I call for Street Light Out?
6. Who do I call to report a pot hole?

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1. How do I file a claim with the City of Pembroke Pines?

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1. Which city facilities offer public access to WiFi?
2. Are there any IT projects available for bidding?
3. How can I become a vendor?
4. Where do I find current job openings?
5. How can I report an error on the website?

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1. How do I open a Utility Account?
2. How often will I be billed?
3. How do I close my Utility Account?
4. Where can I pay my bill?
5. Why is my bill so high?
6. Can the City come and check my property for leaks?
7. How does the City bill for water and sewer?
8. My consumption and bill don’t look right for my usual consumption. Can I have my reading verified?
9. So, I had a leak…can I request for a credit?
10. Why did the rates go up?
11. What are the rates for water and sewer?
12. I filled my pool, can I request for a credit?
13. How to apply for toilet rebate?

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1. How do I know if my water meter is going to be replaced?
2. I received a door hanger on my front door, what is this about?
3. Why is the City initiating a “Water Meter Replacement Program”?
4. Do I have to have my water meter replaced if my meter is on the list?
5. What should I do if/when I receive the 1st Door Hanger Notification?
6. Will I be without water during this time?
7. Can I make an appointment ahead of time to best suit my schedule?
8. Why did I receive a 2nd Door Hanger Notification?
9. Why is my water discolored? Why do I have air in my lines? Why do I see small particles of sediment in my water?
10. Will I need to boil my water once the work is completed?
11. Do I have to pay for this new meter?
12. Was there something wrong with my old water meter?
13. How will I be able to identify the authorized contractor doing work on/at my property?
14. Who do I call if I have any questions or concerns after my water meter is replaced?

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1. Does the drinking water meet EPA standards?
2. Is bottled water safer than tap water?
3. Does a home water treatment device make tap water safer and more healthful?

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1. What is the difference between West Pines Preschool and West Campus?
2. What are your program hours?